Shipping Policy
At 【请替换:店铺名称】, we strive to prepare and deliver every order as efficiently as possible.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation. Please note that during holidays or promotional periods, processing times may require additional time.
Shipping Time
Once processed, shipments usually take 7-12 business days to arrive. Shipping fees are calculated and displayed at checkout based on your selected shipping method and destination.
Shipment Tracking
Tracking information may become available after your order has been shipped. Please allow sufficient time for tracking updates to be reflected in carrier systems.
Customs and Import Fees
For international orders, customs inspections, duties, taxes, or other government charges may apply. These charges are the responsibility of the recipient unless otherwise specified.
Unforeseen Delays
Delivery schedules may be affected by severe weather, transportation delays, customs procedures, public holidays, or other circumstances beyond our control.
Return Policy
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in the original packaging, and in the same condition as received.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refund Process
Once we receive and inspect your returned item, the refund will be processed within 5-10 business days.
Order Cancellation
Orders can be canceled within 12 hours of placing them. Please contact us as soon as possible at 【请替换:客服邮箱】 to request cancellation.